The Ark Cattery: Terms & Conditions
A non-refundable deposit is charged when booking.
The payment of this deposit is seen to be an acceptance, by the Client, to all Terms & Conditions.
Payment of any deposit is required 1 calendar month prior to the booking period otherwise the booking may be cancelled.
Full payment is required on boarding of cat/s
Any requests to change booking dates (that can not be accommodated ),or any cancellations,must be made at least 14 days prior the booking period otherwise the total amount must be paid.
In the event of the cat (s) being taken ill, a vet will be called to administer any necessary treatment and all fees incurred will be the responsibility of the owner.
No cat can be accepted unless it has been innoculated or boosted against feline enteritis and cat flu. A certificate must be produced on arrival confirming inoculations within the in last twelve months
Please also ensure that cats have received a reputable flea infestation treatment prior to boarding.
Please telephone in advance if you wish to collect your cat (s) before or after the agreed date.
Whilst every care is taken, all cats are boarded at the owners risk.
Should any cat be left more than two weeks after the stipulated date without notification from its owner we reserve the right to dispose of the cat in any way we see fit.

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